Who should attend orientation first
Orientation is particularly valuable for new migrants who have not yet engaged an AFSL licensee, business owners from Hong Kong or Macau who will soon seek Australian business protection advice, and households that received unsolicited product offers shortly after arrival. It is also used by accounting and law firms as a neutral pre-meeting briefing for clients who will separately see a licensee chosen by the firm or by the client.
If you already hold comprehensive personal advice from a licensee and only need administrative settlement help, orientation may be unnecessary — we will say so during intake rather than sell a session you do not need.
Session formats
Individual or family (60–90 minutes)
Focused on your visa context, employment, dependants and whether super is employer-driven. Suitable when privacy matters or family members have different levels of English comprehension.
Closed group workshop (2–3 hours, up to 15 people)
Common for SME principals or professional practices. We use structured modules with Q&A; no product pitches from Wealth Insurance.
Video delivery is available nationally. Materials are summary notes in plain English; we do not distribute licensee marketing collateral during orientation unless you separately request referral support.
Core curriculum modules
Superannuation in context
We explain employer super guarantee mechanics, default fund selection at a high level, stapling concepts, and why consolidation or investment choice inside super typically requires licensed advice. Clients from jurisdictions without compulsory retirement savings often underestimate how super interacts with insurance inside the same account.
Insurance categories (not product picks)
We distinguish life, total and permanent disability, trauma, income protection, private health insurance, and general insurance — and explain which conversations require an AFSL licensee or general insurance broker. We discuss why “free” insurance inside super is not automatically sufficient for every household.
Risk language and disclosure
Terms such as sum insured, waiting period, exclusion, and premium structure are explained so PDS documents encountered later are readable. We highlight that personal advice must be supported by a Statement of Advice from the licensee.
How to run a productive licensee meeting
We provide a question checklist: authorisations on the AFSL, fees, commissions, conflicts, complaints process, and what documents to bring. Many clients use our Compliance Readiness service immediately after orientation to assemble those documents.
Group workshops
Two- to three-hour modules cover super, insurance categories and licensee meeting prep. No product pitches from Wealth Insurance — participants leave with a question list, not application forms.
Orientation should reduce uncertainty, not create urgency. We do not close sessions with same-day product sign-up. Referrals are a separate step with documented consent.
What orientation does not cover
- Personal product recommendations or comparisons of named insurers or funds
- Tax advice, investment allocation, or credit recommendations
- Migration strategy or visa eligibility
- Legal structuring of trusts or companies
Fees and booking
Workshop fees depend on participant count, customisation, and whether bilingual terminology support is required. Individual sessions are quoted based on household complexity. Request a quote stating preferred format and whether participants are migrants, business owners, or a mixed group.
Related: Financial Regulation Education · Case study: orientation workshop · Insight: super for new arrivals
To book, contact our Crows Nest office on 02 7908 2521 or email service@wealthinsurance.net.au.